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Slide the wireless mode switch to Dual mode. The headset will enter Bluetooth pairing on the first setup. Go to your device Bluetooth settings, search, and connect to "HyperX Cloud Alpha 2 Wireless".
Knowledge Base Article
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Cloud Alpha 2 Wireless
Status Adapter Mode Dual Mode Pairing Fast blinking white Fast blinking blue Searching Blinking white Blinking purple Connected Solid-fade white for 5 seconds Solid-fade purple for 5 seconds
Go to hyperx.com/ngenuity to download the NGENUITY software. NGENUITY software features include: Audio Tab Basic volume controls Audio equalizer Mic presets Mic effects Spatial Audio Tab Basic spatial audio controls Advanced setting Lights tab Global lights controls Effects library Keys tab *Note: S
Scroll up and down to adjust volume level.
Use cable to connect the headset and devices directly with 3.5mm jacks.
Make sure that the HyperX Audio Drivers are installed. Check Windows sound settings and make sure the following devices are assigned correctly: Default playback device: NGENUITY -- 8 Channel Spatial Default playback communications device: NGENUITY -- Chat Default recording device: NGENUITY -- Microp
Right-click on the sound icon in the system tray and select Sound Settings. Set the output default device to Headphones [HyperX Cloud Alpha 2 Wireless Game]. Set the output default communications device to Headphone [HyperX Cloud Alpha 2 Wireless Chat]. Set the input device to Microphone [HyperX Clo
Single Press: Play / Pause, Answer Call Double Press: Skip Track, End Call, Reject Call Triple Press: Previous Track Long Press (2 seconds): Activate Voice Assistant Note: Button functionality can vary between devices and apps.
NGENUITY should automatically swap back to the hardware audio endpoints when the software and audio engine are not running. Check Windows sound settings and make sure the following devices are assigned correctly to the hardware endpoints: Default playback device: Headphones (HyperX Cloud Alpha 2 Wir
It is recommended to fully charge your headset before first use. Charge Status Status LED Fully Charged Solid Green 61% - 99% Breathing Green 21% - 60% Breathing Yellow < 20% Breathing Red
